Some flights through Delta, American, and United were interrupted at Blue Grass Airport, Louisville Muhammad Ali International Airport, and in northern Kentucky.
The Microsoft-related outage also knocked local TV station WLEX off the air.
LEXserv, the city services billing program, reported an inability to process online payments — instead rerouting customers to 859-280-8047, or the in-person LEXserv office at 218 East Main Street until 5 p.m.
Today was not a security or cyber incident. Our customers remain fully protected.
— George Kurtz (@George_Kurtz) July 19, 2024
We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption. We are working with all impacted customers to ensure that systems are back up and they can…
But much attention has focused on the fallout in the healthcare sector.
Friday’s massive internet outage left University of Kentucky HealthCare systems with fewer working computer stations, some postponed surgeries, and other delays.
UK’s Dr. Mark Hoffman was the chief medical officer on call when incident command was initiated around 2:30 a.m. Friday morning. He says the day wasn’t "business as usual," but UK HealthCare was able to generally maintain its expected level of care.
Still, disruptions were felt.
"We had to make some tough decisions to reschedule some surgeries that were elective," he tells WUKY. "These are patient surgeries and it's a big deal, but (we had) to reschedule some surgeries to decompress some of the volume to allow us to safely complete the surgeries and the procedures we needed to do."
Hoffman says redundancies across the thousands of computers utilies by UK HealthCare has helped keep most daily operations up and running.
"We can do most of the work we need to do with not every single workstation operational, so our IT folks are all hands on deck right now across the enterprise," he reports.
Hoffman expects technology teams to be working overtime this weekend to sort through the affected systems.
"I wouldn't say it's a complete unknown, but I also wouldn't say we have a completely clear picture of when to expect everything to be back online," Hoffman says. "Our hope and our plan is to have Monday morning be a normal Monday morning and we'll see when we get back with our IT partners and we get a better understanding of the total impact of the outage."
The Associated Press reports the chief executive of the cybersecurity company at the heart of a worldwide Microsoft outage says it is working to fix a defect sent out in a Windows update.
