Last week we told you about a study underway at UK and other hospitals aimed at tracking and improving the patient experience. But what happens when there’s a language barrier? In part two of Dr. Greg's report we look at a new video remote interpreter service now in use in 9 of UK Healthcare’s pediatric clinics for non-English-speaking patients and their families.
Dr. Greg recently spoke with Matthew Horn, ambulatory director for pediatric care and Sarah Hesler, manager of language services for UK HealthCare.
Read more about VRI technology here:
